First stage: Receiving your clothing
You drop your clothes or household linen? Before we accept the garments in every store we will inspect whether there is any specific stain or mechanical damage to the fabric. If so, we advise you on specific and individual treatment and suggest any additional services for perfect maintenance of the fabric.
Second stage – pre-wash stain remover
Whereas cleaning has a global action on the whole garment, the use of removers enables the action to be localized. 5àsec has selected a range of products, specifically suited to the numerous types of stains, the colour, as well as the nature of the fabric being processed. As a result, pre-wash stain removers enable to optimize the washing or cleaning process.
Third stage – the choice of treatment
Based on a multi-criteria analysis, we determine which process, is best suited for your clothing or household linen item. For instance, both the fabric composition and adornments are key elements that need to be taken into consideration before selecting a specific cleaning process. With all those elements taken into account we decide among aqua-cleaning, washing and dry cleaning.
Fourth stage – ironing
We put particular emphasis on returning items properly ironed without damaging the fibres nor the fabric. It’s possible thanks to both the specific methods of 5àsec and our professional ironing equipment Our techniques are continuously improved, not only in terms of the quality of our ironing services but also in terms of the ergonomic working conditions of our teams.
Fifth stage – quality control
Before returning your clothing items, we check the quality of washing or cleaning, as well as the quality of ironing, according to our internal standards. If a stain was not properly removed we will inform you about this upon the pickup, suggesting a solution to deal with the problem. What is more, if you find a remaining staining yourself, we will suggest a reperfomance of the service for free.
We make sure to provide in all our stores, a high quality cleaning and ironing.